Articles

 How do I cancel my account?

Account cancellation requests are processed directly through the Member Center. Please login to...

 How do I recover my billing password?

If you forgot your NEI Member Center password you can recover it entering your email address...

 How do i update or change my credit card information?

Login at neihosting.com On the right side menu, select "My Details" In the drop down menu,...

 My credit card keeps getting declined

Make sure your mailing address and your name on your account here matches your credit card...

 My website is showing the following: This Account Has Been Suspended. What do I need to do in order to get my site reactivated?

If you see this message when you try to open your website then your hosting account has been...

 What payment methods can I use?

We accept PayPal, VISA, MasterCard and Discover.