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What payment methods can I use?
We accept PayPal, VISA, MasterCard and Discover.
Will transferring a domain cause any downtime?
No. Changing the registrar entry for a domain on the root servers is immediate.
How do I cancel my account?
Account cancellation requests are processed directly through the Member Center. Please login to...
My website is showing the following: This Account Has Been Suspended. What do I need to do in order to get my site reactivated?
If you see this message when you try to open your website then your hosting account has been...
How do I recover my billing password?
If you forgot your NEI Member Center password you can recover it entering your email address...
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