What is CodeGuard?

CodeGuard is a service that provides an automatic website / database backup solution. It monitors...

 How does CodeGuard connect to my website?

If your website is hosted on NEI Hosting LLC's Linux servers, use the SFTP option. Also, you must...

 Wouldn't the hosting provider's backup suffice?

Hosting companies tend to keep your backups in the same place as your primary files. In case of...

 After I add a website, how do I change what files are backed up?

After you add a website, any new files or directories that you add to your site will...

 What types of database are supported for backup?

CodeGuard only supports MySQL databases.

 What database user permissions are needed to backup and restore?

  Backup SelectShow ViewShow Databases Restore SelectUpdateInsertDeleteDropCreateAlterIndex

 What is the privacy policy with regards to data captured by CodeGuard?

CodeGuard's privacy policy can be located here.

 How long are the backups stored in the CodeGuard account?

By default, only 90 days of backups are stored. You can choose to retain all backups, from the...